Updated March 2026
Pipedrive CRM is used by over 100,000 customers around the world and was Dux-Soup’s very first direct CRM integration.
Our Pipedrive LinkedIn integration is really simple-to-install and allows you to create and update contacts in Pipedrive using data from LinkedIn, and also run LinkedIn outreach campaigns via Dux-Soup directly from Pipedrive.
It's brilliant for:
- Businesses that want a single, centralized source of prospect information
- Keeping your Pipedrive records up-to-date with LinkedIn messages, and data
- Enriching your PIpedrive CRM with new contacts
- Lead generation at scale, harnessing LinkedIn as a channel
Here we walk you through the Pipedrive integration setup
You will need:
- A Dux-Soup Turbo or Cloud plan (or be running our free Turbo trial)
- Pipedrive - with administrator access to set up the integration
Ready? Let's get started. Note: You do NOT need to install the Dux-Soup Chrome extension for this to work. So, you can go ahead, purchase a Turbo or Cloud license and follow the steps below. Or, if you'd rather, watch the Dux-Soup Pipedrive integration video tutorial.
Installing the Dux-Soup Connector for Pipedrive
All Dux-Soup integrations are set up in your Dux-Dash.
From the Dux-Dash, head to “App Connections”, click “New Connection” and select 'Pipedrive from the list of available integrations.
You will be automatically directed to Pipedrive to log in.
For the initial install, you'll need to log in with a Pipedrive administrator account to create the custom integration fields. After the initial installation, regular users can connect the App from the Dux-Dash without administrator access.
Once an administrator logs in, Pipedrive displays this consent screen, which lists the access being granted. If the account lacks admin access, a warning will appear at this stage.
Click on the “Allow and Install” button.
The Pipedrive integration will now appear in your Dux-Soup App Connections tab, like this:
Now, when you open a contact in Pipedrive, you should see newly added contact fields, which Dux-Soup will update with data from LinkedIn:
You'll also notice that a Dux-Soup Connector panel has appeared in your contacts view, which allows you to view the conversation history and run Dux-Soup actions from inside Pipedrive.
Configuring your integration
Back in the Dux-Dash, you can now configure your integration to create or update only the contacts you choose, and pull the correct data from LinkedIn into Pipedrive.
Enable or disable the integration at any time by sliding the 'Enable' toggle on or off.
Creating and updating Pipedrive contacts from LinkedIn
First, choose which contacts to create and update in Pipedrive from LinkedIn using Dux-Soup. Select from the drop-down list shown here:
Every time Dux-Soup visits a profile matching your chosen criteria in LinkedIn, a contact in your Pipedrive account will now be automatically created or, if one already exists, updated. We normally choose to create and update contacts from connected profiles only.
Creating Pipedrive activities for new connections and inbound messages
You can then choose which activities to automatically create in Pipedrive whenever a contact is added or updated. These help your sales team to stay on track with their follow-ups, so you never miss a lead:
1. By ticking 'Create Activities for inbound LinkedIn messages', Dux-Soup will automatically create an activity in Pipedrive whenever a LinkedIn message is received.
2. By ticking 'Create Activities for new LinkedIn connections', Dux-Soup will automatically create an activity in Pipedrive when someone accepts your LinkedIn connection invitation.
3. By ticking 'Update Contact after connecting', Dux-Soup will update all contact fields where possible once someone becomes a 1st-degree connection.
4. By ticking 'Update Contact name from LinkedIn', Dux-Soup will override their existing Pipedrive name with the name used on their LinkedIn profile.
5. By ticking 'Add middle name to last name', you can add their middle name from LinkedIn to their last name field on Pipedrive.
6. You can also choose to only process Pipedrive contacts that are enrolled into Dux-Soup campaigns.
You might notice the red error button here? If you see one of those, there is an error with your integration - just click the button to fix the error.
If you want to remove the integration at any time, just click the 'Delete' button.
Automating Dux-Soup actions from Pipedrive
The Dux-Soup Connector panel in Pipedrive allows you to automate your Dux-Soup actions from within Pipedrive, making it a true 2-way integration.
- Qualify In and Qualify Out - moves the prospect to the related 'Qualified' section of the Funnel Flow in your Dux-Dash.
- Message - opens up a message box to send the contact a LinkedIn message via Dux-Soup. Type in your message, then press send.
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- Blacklist - blacklists a profile to ensure it won't receive any future Dux-Soup outreach activity.
- Unenroll - will remove the contact from their active campaign (confirmed at the bottom of the panel).
- Enroll - adds the contact to a Dux-Soup campaign. Select the campaign from the pop-up box, and then which Pipedrive account user you want the campaign to send from. Then click 'Enroll'. You will see the contact appear in your Queued Activity in the Dux-Dash.
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- Connect - sends a connection invitation via Dux-Soup - a box will open here for you to type a personalized message into if you wish. Type in your message then press 'Connect'. Or just hit Connect to send a blank connection message.
- Visit - instructs Dux-Soup to visit the profile and update any contact data at the same time.
- Conversation - lets you view the entire LinkedIn conversation history with a contact from inside Pipedrive.
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Handy tips:
Notes are created as standard every time a LinkedIn message or connection invitation is received, and they will show up in your Pipedrive notes section. In order to create an "Activity" in Pipedrive, the profile should already be recorded in the Contacts, People section in Pipedrive. Otherwise, the activity won't be added.
You might want to update a contact after the connection, as it may contain the profile’s email. To do that, tick the option “Update Contact after connecting”:
All message markers/ personalization tags available in Dux-Soup will be recognized. Some useful tips and tricks about how to write direct messages can be found in our recent blogs Tips for Writing Direct Messages to your 1st-degree connections or How to write LinkedIn connection messages that get results.
Once you click on ”Send Message” or “Request Connection”, you’ll see a Dux-Soup activity message that a certain action has been scheduled that will be executed straight away.
Bulk enrolling Pipedrive contacts into Dux-Soup campaigns
Instead of enrolling contacts one at a time from Pipedrive into your Dux-Soup campaigns, you can bulk enroll a list of profiles into one of your Dux-Soup campaigns. First, select your list of profiles from Pipedrive.
Then, click on the 3 dots at the top right of your screen. At the bottom of the drop-down menu, click on 'Dux-Soup Multi'.
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And then, select 'Enroll'.
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Select the campaign you want to enroll them into, like before, and then click 'Enroll'.
Dux-Soup will set to work, automatically enrolling the whole Pipedrive list into your campaign.
You can check for all your queued and completed activities - sent messages and connection requests within the queued activity section of the Dux-Dash.
Power up your Prospecting with Dux-Soup and Pipedrive
With Dux-Soup's 2-way integration with Pipedrive, you can embed LinkedIn outreach seamlessly into your workflows, and enrich your data at the same time.
And remember, if you don't already have a Dux account, it couldn't be simpler - click here to get your FREE 14-day trial started today!
If you need any help with this, contact our amazing customer support team on info@dux-soup.com, or via the live chat on our website.
