One of the most used Dux-Soup features is “Visit Profiles” — it automates profile visiting and captures the information about a contact at the same time, plus it can send a connection request with your personalised message. It’s important for the profile visiting process to run smoothly and if you suddenly see Dux-Soup prompting you with a message “Snoozing for ...”, it can be quite frustrating.
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What does that mean and how do you make sure Dux-Soup does not snooze your profile visit session? Read our blog post below where we cover the two main reasons for this issue:
Option 1: Check your daily limits
To accomplish this, activate "Expert Mode" under the User tab in the Options.
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One of the reason why Dux-Soup is snoozing is because it has reached one of the daily limits. To check that, head over to Dux-Soup Options > Throttling and check the settings under Daily Limits
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If you chose to visit, say, 100 profiles per day, Dux-Soup will snooze once the limit is reached. You can see the number of profiles visited on the Dux-Soup counter in your browser or by clicking on the icon and it will show how many profiles has been visited and recode.
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Another important thing to note is that if you tick the box “Snooze the robot when one of the daily limits is reached”, Dux-Soup will snooze if ANY of the daily limits is reached.
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For example, if your settings are set up for example, 100 profile visits per day and 125 connection requests per day, Dux-Soup will snooze after it visits 100 profiles and will not send any further invites, even though you set it to send 125 invites that day.
Option 2: Check the planner
Dux-Soup has an integrated planner option that allows you to set specific hours when Dux-Soup is running and when it’s snoozing. You can access the planner by clicking on Dux-Soup icon and going to the planner tab.
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The default settings look like this:
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This means that Dux-Soup is running everyday from 6am to 11pm.
However, if your planner is set up like this (see example below), Dux-Soup will not work from 7am to 8am and the snooze for the rest of the day.
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To learn more about Dux-Soup planner, read our detailed blog post here:
These are two main scenarios where Dux-Soup is likely to snooze. We hope this article helped and if you need anything else or have any suggestions, send them through to info@dux-soup.com or you can find us on the live chat on our site.
Happy Dux’ing!